Course Outline

• Introduction to Business Analysis
• The role of the Business Analyst – Skills and Competencies Introducing Strategy Analysis
• Introducing the Business Analysis Process Model
• Investigation Techniques
• Stakeholder Analysis and Management
• Modeling Business Processes
• Defining the Solution
• Making a Business and Financial Case
• Establishing the Requirements
• Documenting and Managing Requirements Modeling Requirements
• Delivering the Requirements Delivering the Business Solution Exam

Learning Objectives

• Recognize the skills and competencies required of the business analyst describe how a business strategy is developed
• Adopt a business analysis process modal approach to change initiatives capture business system issues
• Consider the perspectives of key individuals who will be affected or are interested in the change project and document their views
• Use techniques for the analysis and modelling of business systems
• Describe the contents of a business case which would be used to justify a project

Target Group

• The certificate is relevant to anyone requiring a general understanding or introduction to Business Analysis, including business analysts, business managers and their staff, business change managers and project managers.