COURSE OUTLINE

Day 1: The Automation 360 Ecosystem & Foundation

Focus: Platform architecture and your first automation.

• The 2026 RPA Landscape: From RPA to Agentic Process Automation (APA).
• Control Room Mastery: Managing users, roles, licenses, and the Credential Vault. 
• Device Management: Installing the Bot Agent and registering local/cloud devices.
• The Bot Creator Interface: Understanding Variables, Actions, and Packages.
• Hands-on: Building a "Hello World" bot that automates a simple data-entry task across web and desktop apps.

Day 2: Advanced Logic & Data Handling

Focus: Building resilient and scalable task bots.

• The Universal Recorder: Capturing multi-app workflows with high accuracy.
• Data Manipulation: Advanced Excel/CSV actions, Database integration, and String operations.
• Resiliency & Error Handling: Implementing "Try-Catch-Finally" blocks and snapshot-based self-healing.
• Looping & Conditionals: Creating complex logic flows and decision trees.
• Hands-on: Developing an end-to-end "Invoice Reconciler" that compares data between an Excel sheet and a legacy ERP system.

Day 3: Intelligent Automation & GenAI Integration

Focus: Adding "sight" and "reasoning" to your digital workers.

• Intelligent Document Processing (IDP): Training IQ Bot to handle handwritten and semi-structured invoices.
• AI Agent Studio:
• Connecting to LLMs (OpenAI, Vertex AI, Amazon Bedrock). 
• Building "AI Skills" for sentiment analysis and email triaging. 
• Automation Co-Pilot: Creating "Attended" bots that work alongside human employees in their favorite apps. 
• Hands-on: Creating an AI-powered "Customer Support Agent" that reads incoming emails, categorizes them by sentiment, and drafts responses.

Day 4: Agentic Orchestration & Final Project

Focus: Strategic deployment and autonomous systems.

• The Process Reasoning Engine (PRE): Configuring bots to adapt to UI changes without manual intervention. 
• Bot Insight: Real-time analytics and ROI tracking dashboards.
• Governance & Security: Setting up AI Guardrails, PII data masking, and audit logs. 
• Best Practices: PDD (Process Definition Document) creation and modular bot design.
• Capstone Project: Building a multi-bot system (e.g., "Automated HR Onboarding") that uses AI to verify documents and APIs to provision access.