Course Outline

• Based on the ITIL 4 framework, the module provides both strategic and practical best practice guidance to help organizations understand the value of IT Asset Management as well as its key concepts and challenges. Professionals should be able to use these concepts to foster effective financial stewardship and governance, control costs, manage risks, monitor and ensure compliance. The guidance from this module will also support effective decision making on the purchase, re-use, retirement and disposal of IT assets and evaluate the sustainability of IT asset decommissioning and disposal.

Learning Objective

• Define IT Asset Management roles, responsibilities, knowledge and skills
• Plan and manage the full lifecycle of all IT assets
• Effectively automate IT Asset Management activities
• Apply IT Asset Management metrics and practice success factors to improve performance
• Measure, assess and develop IT Asset Management capability by using the ITIL Maturity Model

Target Group

• ITIL 4 Specialist: IT Asset Management is for IT professionals who are involved in managing costs and risks

Pre-requisite

• ITIL® Foundation Certificate in IT Service Management
• Training through an Accredited Training Organization
• ITIL® 4 Managing Professional Transition Certificate
• Training through an Accredited Training Organization

Exam Details

• Language English
• Closed book
• Exam time 90 mins

Note: This course is inclusive of online Proctored Exam voucher. Appearing for the exam is mandatory after completing the training