COURSE OUTLINE

Section 1: Fundamentals of Negotiations

·      Introduction to Negotiations

·      The Art of Negotiations

·      The 4-Step Framework for Smarter Negotiations

·      Managing Difficult Situations in Negotiations

·      Action Planning

Section 2: Expert Negotiations Skills

·      Key Attributes of an Expert Negotiator

·      The 4 Stages of Negotiations

·      Bargaining Skills to Achieve Your Desired Outcome

·      Closing out the Negotiations Process Positively

·      Action Planning

Section 3: Effective Skills in Handling Difficult Buyers & Objections

·      Proactively Preparing for Difficult Buyers & Objections

·      Understanding Different Personality Types

·      Influencing Different Personality Types in Negotiations

·      Tips in Handling a Difficult Buyer

·      5 Key Steps to Handling Objections

·      Action Planning