VeriSM Professional
IT Service Management

Course Overview

The VeriSM™ Professional certification tests a candidate’s knowledge of, and skills in, applying VeriSM™ in an organization. Those certified as VeriSM™ Professional understand the impact of digital transformation on the organization and on people, consumers as well as staff. They can translate strategic direction into a successful operating environment. The certified VeriSM™ Professional has proven his or her ability to create and use a Management Mesh that is based on the organization’s current portfolio, principles, and governance needs. After creating or adapting the Management Mesh, a VeriSM™ Professional can manage the product or service through the Define, Produce, Provide and Respond stages.

man holding tablet computer

Description


Course Outline

Below topics would be covered in detailed

  • A digital world
  • Digital leadership and structure
  • Governance and strategy
  • Applying VeriSM™


Learning Objective

  • A digital world
  • Digital leadership and structure
  • Governance and strategy
  • Applying VeriSM™


Target Group

  • Service Managers and Practitioners
  • Service Provider Portfolio Managers
  • Process /Project / Program / Supplier / Change Managers
  • Service Level / Business Relationship Managers
  • Service / Process Architects
  • Business Change / Organizational Changer Practitioners


Pre-requisite

  • There are no entry requirements for this certification. However, we do recommend that candidates already hold the VeriSM™ Foundation Certificate from EXIN in order to gain the maximum benefit.


Exam Details

  • Type: Online Exam having Thirty (30) multiple choice. Each question will have 4 options, one of which is right carrying 1 mark.
  • Duration: 90 minutes. Candidates sitting the examination in a language other than their native language have 25% extra time
  • Pass Score:65% (19of30)


Note: This course is inclusive of online Proctored Exam voucher. Appearing for the exam is mandatory after completing the training