Course Overview

This comprehensive 3-day course is designed to help professionals maximize productivity using ChatGPT and Generative AI technologies in business and technical environments. Participants will learn the fundamentals of Large Language Models (LLMs), prompt engineering techniques, business productivity applications, technical use cases, data analysis, and enterprise AI adoption strategies. Through hands-on exercises and real-world scenarios, learners will develop practical skills in creating effective prompts, building Custom GPTs, automating workflows, and implementing AI responsibly within their organizations.

The course emphasizes both business and technical applications, enabling participants to leverage ChatGPT for communication, documentation, analysis, research, software development support, and process optimization while following governance and security best practices.

Duration: 3 days / 24 hours

Delivery Method: Classroom-based, Virtual Instructor Led Training

Course Objectives

By the end of this course, participants will be able to:

• Understand the fundamentals of Generative AI, Large Language Models (LLMs), and ChatGPT.
• Apply prompt engineering techniques to generate accurate, consistent, and high-quality outputs.
• Utilize ChatGPT to improve business productivity through document creation, reporting, communication, and analysis.
• Leverage AI tools for business analysis, requirement gathering, and process documentation.
• Use ChatGPT to assist with software development, code generation, troubleshooting, and technical documentation.
• Perform research, data interpretation, and trend analysis using AI-powered tools.
• Design and build Custom GPTs tailored to organizational needs.
• Explore advanced ChatGPT capabilities including document analysis, multimodal features, and AI-assisted workflows.
• Understand AI governance, security, privacy, and responsible AI practices.
• Develop strategies for successful enterprise AI adoption and productivity enhancement.

 Prerequisites

To maximize learning outcomes, participants should have:

• Basic computer literacy and familiarity with business applications.
• Experience using web browsers and cloud-based productivity tools.
• Basic understanding of workplace processes and documentation.
• A ChatGPT account (recommended for hands-on exercises). 
• No programming experience is required, although basic technical knowledge is beneficial for technical modules.