Name: Axentra Global Inc.
Address: 1702 17F South Corporate Plaza Tower 2, BGC, Taguig City, NCR, 1635, Philippines
Telephone: +63 995 394 7258

+63 995 394 7258 / +63 917 132 5623 | marketing@axentra-global.com

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VeriSM Essentials

Course Overview

VeriSM™ Essentials acts as an introduction to the Service Management mindset for professionals who are encountering Service Management for the first time. It is also ideal for undergraduates and graduates, and for candidates who would prefer to complete the VeriSM™ Foundation certification in two parts.

Course Outline

The Service Organization
Service Culture
People and Organizational Structure
The VeriSM™ Model

Learning Objective

The Service Organization
Service culture
People and organizational structure
The VeriSM™ model
Progressive practices
Innovative technologies
Getting started.

Target Group

Service Managers and Practitioners
Service Provider Portfolio Managers
Process /Project / Program / Supplier / Change Managers
Service Level / Business Relationship Managers
Service / Process Architects
Business Change / Organizational Changer Practitioners

Exam Details

Type: Online Exam having Forty (20) multiple choice. Each question will have 4 options, one of which is right carrying 1 mark.
Duration: 30 minutes. Candidates sitting the examination in a language other than their native language have 25% extra time
Pass Score:65% (13of20)

Note: This course is inclusive of online Proctored Exam voucher. Appearing for the exam is mandatory after completing the training

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"Empowering Innovation, Enabling Growth"

Axentra Global Inc. is a leading provider of IT training, professional certification courses, corporate learning solutions, and software development services in the Philippines. We help individuals, teams, and organizations build in-demand technology skills through instructor-led training, hands-on workshops, and globally recognized certification programs.

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