New Managers and Leaders Bootcamp
Soft Skill
Course Overview
The New Leaders & Managers Bootcamp is a dynamic, hands-on leadership development program designed for newly promoted supervisors, team leaders, and managers. This bootcamp equips them with essential leadership competencies, people management tools, and practical strategies to successfully transition from individual contributors to effective leaders.
This highly interactive and experiential program focuses on developing confidence, accountability, communication, performance management, and conflict resolution skills while fostering an understanding of modern leadership expectations in a multigenerational workplace.
Program Objectives
By the end of this session, participants will be able to:
- Identify the key attributes of effective leadership
- Develop and apply KPIs and team performance metrics
- Conduct effective coaching and performance conversations
- Apply problem-solving and process improvement tools
- Manage relationships up, down, and across the organization
- Navigate team dynamics and resolve conflicts constructively
- Lead across generations with empathy and influence
Target Audience
- Newly promoted supervisors or managers
- Team leaders and coordinators
- High-potential employees preparing for leadership roles
Program Duration
Duration: 2 days (16 hours)
Format: Classroom/Face-to-face or Online/Remote via Zoom
Program Pre-requisites
Participants should at least have a basic knowledge and usage of Microsoft Excel and PowerPoint.
COURSE OUTLINE
Day 1: Leadership Foundations & Personal Effectiveness
Module 1: Stepping Into Leadership
- From Doer to Leader: The Leadership Mindset Shift
- Attributes of a Great Boss and Leader
- Understanding Your Leadership Style (DISC or
- Situational)
- Building Self-awareness and Emotional Intelligence
Module 2: Leading with Purpose & Performance
- Setting Direction: Vision, Goals, and Expectations
- Creating SMART KPIs and Performance Metrics
- Aligning Team Goals with Organizational Objectives
- Performance Monitoring and Accountability Tools
Module 3: Managing Up, Down & Across
- Building Credibility and Trust
- Stakeholder Management: Upward
- and Lateral Influence
- Navigating Cross-functional
- Collaboration
- Communicating with Clarity and
- Impact
Day 2: People Management & Team Performance
Module 4: Coaching & Developing Your Team
- The Role of a Coach-Leader
- GROW Model for Coaching Conversations
- Providing Feedback: SBI and Feedforward
- Techniques
- Employee Motivation and Engagement
Module 5: Problem Solving & Process Improvement
- Root Cause Analysis (5 Whys, Fishbone, Pareto)
- Engaging Teams in Problem Solving
- Continuous Improvement Mindset
- Using Data for Better Decision-Making
Module 6: Conflict Management & Team Dynamics
- Understanding Conflict Triggers
- Conflict Styles: Thomas-Kilmann Model
- Facilitating Difficult Conversations
- Fostering Psychological Safety and
- Accountability
Module 7: Leading Across Generations
- Overview of Generational Differences in the
- Workplace
- Adapting Leadership Styles Across Age Groups
- Promoting Inclusion, Respect, and
- Collaboration
- Bridging Communication and Workstyle Gaps
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